Here are some of the questions that we get asked on a daily basis:
Epic has held a C-54 license for over 14 years and always maintains a minimum of $1,000,000 in liability insurance and all Epic employees are covered under our Workman’s Comp policy.
Epic handles both tile installation and slab fabrication.
Is all work performed by your contractor done by their employees or do they subcontract any of the work?
All work performed is done by Epic employees, many of whom have been with the company for over 10 years.
Does your contractor specify the complete scope of work in their bids, including footages & installation details?
All of Epic’s estimates specify the exact scope of work including footages, edge specification and installation details. We want our clients to know exactly what they are getting when they sign an Epic contract.
Epic encourages all clients to come to our shop and be involved in the exact layout of their slabs. We have a large yard where clients can view their slabs and select from the variety of edges that we display in our office.
Epic strictly abides by the current standards set by the TCNA and ANSI. We consider it our responsibility to help our clients understand those standards as well.
Is your contractor a member of the Marble Institute of America and what certifications do they carry?
Epis is a member of the M.I.A. and is a certified installer of Schluter Systems, Laticrete, Caesarstone, Silestone, Zodiaq, Eurostone, Compaq, Cambria and Vetrazzo.
Epic is a certified installer of Dry-Treat sealer which carries an unprecedented 15 year warranty.
As a licensed and bonded contractor all of Epic’s work is warrantied under California state law.